FREQUENTLY ASKED QUESTIONS: |
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HOW DO I CREATE A PERF CUT CONTOUR (VERSAWORKS VER.3)? |
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Things you need to know |
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I CAN’T GET THE RIGHT COLOUR TO PRINT. WHAT DO I DO? |
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Colour Management: Manage your files types and colours to help you deliver a professional job. |
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Printing the Roland Colour System form VersaWorks & Adding it to Corel Draw 12. |
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Adding the Roland Colour System to Corel Draw X3. |
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HOW CAN I ACHIEVE GREATER ACCURACY IN MATCHING COLOURS? |
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Printing the Roland Colour System form VersaWorks & Adding it to Corel Draw 12. |
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Adding the Roland Colour System to Corel Draw X3. |
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HOW CAN I ADD THE ROLAND COLOUR SYSTEM PALETTE TO CORELDRAW? |
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Adding the Roland Colour System to Corel Draw 12. |
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Adding the Roland Colour System to Corel Draw X3. |
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Auto installer for CorelDraw 12: Download this file if you do not prefer to do the installation manually |
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Auto installer for CorelDraw X3: Download this file if you do not prefer to do the installation manually |
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HOW TO PUBLISH TO PDF FOR VERSAWORKS FROM CORELDRAW? |
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Publish To PDF from Corel Draw 12. |
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HOW DO I UPGRADE VERSAWORKS? |
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Describes the process of upgrading your machine’s VersaWorks. |
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MY CONNECTION SPEED IS VERY SLOW AND I GET TIMEOUT ERRORS. HOW DO I GET MY VERSAWORKS UPDATE? |
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Send us an e-mail or give us a call and we will write the necessary files for you on a CD. (If we need to deliver the CD, a delivery fee will be charged. Otherwise, there are no additional costs.) Give us a call: +24(011) 875 9300 |
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HOW DO I UPGRADE MY PRINTERS FIRMWARE? |
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Link to our download center page. Choose your machine. A download link will be provided with a manual on how to install your firmware. |
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HOW DO I CREATE A CUT LINE IN COREL 11, 12, OR X3 ? |
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Step by step guide on how to create a cut contour in CorelDraw 11, 12 & 13. |
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HOW MUCH DOES IT COST ME TO PRINT ON MY ROLAND? |
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Latest figures on what it will cost you to print with your Roland machine. Contact your dealer to get the updated costing |
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WHAT IS MY ROLAND WARRANTY TERMS AND CONDITIONS? |
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Describes the warranty of your machines terms and conditions. |
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HOW DO I STOP MY BLADE FROM TEARING THE VINYL? |
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Possible reasons: |
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1. Blunt or damaged blade. Check by replacing blade with new one. |
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2. Blade is unable or having difficulty turning in the blade holder: there are two reasons for this: |
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– Pirate blades:These tend to be out of spec and do not turn properly in the blade holder Please use original blades supplied by Roland. |
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– Dirt in the blade Holder:Check that the blade can turn freely in the blade holder and remove any debris, bits of vinyl etc. Drop a tiny amount of 3 in 1 oil into the front of the blade holder with the blade removed, and then re-insert the blade checking that it can turn freely. |
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3. Offset set incorrectly on the machine:Check the offset setting of your machine matches that of the blade. |
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4. Blade Holder end of life:The blade holder bearings and housing work very hard, and will ultimately wear out. If you are doing lots of cutting consider upgrading to the Aluminum blade holder as it lasts a good 5 times longer. The part number of the plastic blade holder is XD-CH3 and the aluminum blade holder is XD-CH4-BL. |
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HOW DO I STOP MY CUT LINE FROM DISAPPEARING IN VERSAWORKS? |
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Explains how to export your artwork in a EPS or PDF format, so that your cut line can be recognized by VersaWorks as a spot colour. |
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